Store staff application, a sales and clienteling tool | Keyneosoft
+33.(0)3.62.64.81.31 contact@keyneosoft.fr

Store staff application :
Equip your staff members with a comprehensive sales assistance tool

KeySALES, for more efficient store staff members !

Want to make your staff members more efficient and increase their knowledge of stock availability, customers, … ? Enable them to offer more qualitative recommendations to increase customers’ loyalty ? Become the missing link between your online offer and your retail stores ?
The store staff app is THE solution !

 KeySALES provides your staff members with necessary information all along the customer journey : access to the product catalogue for relevant recommendations, stock availability (local store, online and nearby stores) and supports the customer journey until (pre)payment.

Tablette vendeur de Keyneosoft - un outil de vente et de clienteling

Features :
 

  • Sales support tool : media library and sales pitches,
  • Catalogue : by category / customer need, search & filter, product data sheet, stock availability (local store, online, nearby stores), price
  • Customer account : create / update / review, purchase history, loyalty, wishlist, …
  • Basket, loyalty and discounts, (pre)payment,
  • Back-office tasks : ship from store, Click & Collect, stock takes, stock entry
  • MDM, statistics, run
  • Offline mode
  • White label user interface fully adapted to your brand DNA or dedicated ergonomy depending on customer journey

A real plus for your staff members :
 

  • Increase staff members’ added value while dealing with ever more demanding clients,
  • Improve relations : better understanding of clients enables a better customer journey and more loyalty
  • A to Z customer care : your staff gains mobility and your customers feel privileged
  • Seamless shopping experience from online to store, with a global visibility of the retailer’s product offer
  • Improve your brand’s image thanks to a digital, agile and innovative tool.
Application vendeur pour une meilleure efficacité de vos vendeurs

Need to make the store experience more efficient ?

Our portfolio

Caroll – Staff member app

POS Tablet : Windows 10” – Xamarin solution interfaced with a Magento website.

  • Product catalogue
  • Faceted search engine
  • Offline and online stock availability
  • Wishlist
  • Pre-basket creation for checkout
  • Access to headquarter’s tools

Rolled out in 300 boutiques

 

Devred1902 – Staff member app 

Phablet device : Android phablets and smartphones – interfaced with Magento website and Cylande back-office.

  • Staff identification
  • Collections overview
  • Extended product range – cross-sell and up-sell
  • Offline and online stock availability
  • Transaction funnel
  • Customer account review and update
  • Dematerialisation of the suits customization process 

 

Saint-Maclou – Sales assistance tablet

Connected tablet for retail staff members and fitters – device : Android 12” with MDM MobileIron 

  • Product catalogue
  • CRM : review and update data
  • Quotation tool
  • Quotation to order
  • Mobile POS for deposits
  • Home fitting planning

Solution rolled out in all the brand’s stores

Cultura – Mobile app for retail staff members

POS app – device : Android smartphone – Solution with APIs to Generix ERP.

  • User authentication
  • Product search : scan, EAN, vocal recommendation
  • Products order
  • Labelling
  • Link client/product
  • Product data sheets with stock available

Solution rolled out in all brand’s stores

Rougegorge – Mobile app for retail staff members

POS mobile app – Device : Android smartphone – Solution with APIs to Magento website and Cylande back-office.

  • Product portfolio overview
  • Product range extension
  • Offline (local and nearby) and online stock availability
  • Order funnel and cash register
  • Customer account and loyalty
  • Customer identification and segmentation
  • Cross channel order

Micromania Zing – Document database app for retail staff members

Document database app for staff members – Device: 10’’ Android tablet

  • Access to all documents useful in store : product launch campaigns, commercial plan, HR, merchandising, …
  • Web back-office
  • Offline mode access

Solution rolled out to 450 Micromania Zing retail stores

Beauty Success – Back-office mobile app

POS smartphone app – Device : Android terminal – Solution with APIs to Generix ERP.

  • Product search : order, return, stock takes
  • Stock entry : review, scan, validate, history, …
  • Delivery
  • Return management
  • Stock takes 

Solution rolled out in 600 spas

Connexion : retail staff member tablet and extended product range screen

Tablet and connected screen in store – Device : 11’’ tablet and 22’’ Android screen.

  • Product portfolio search – search engine
  • Detailed product data sheets
  • Setup
  • Order (linked to IS)
  • Basket
  • Order sheet print

Solution rolled out in all Connexion and Expert retail stores