Store staff application :
Equip your staff members with a comprehensive sales assistance tool
KeySALES, for more efficient store staff members !
Want to make your staff members more efficient and increase their knowledge of stock availability, customers, … ? Enable them to offer more qualitative recommendations to increase customers’ loyalty ? Become the missing link between your online offer and your retail stores ?
The store staff app is THE solution !
KeySALES provides your staff members with necessary information all along the customer journey : access to the product catalogue for relevant recommendations, stock availability (local store, online and nearby stores) and supports the customer journey until (pre)payment.
Features :
- Sales support tool : media library and sales pitches,
- Catalogue : by category / customer need, search & filter, product data sheet, stock availability (local store, online, nearby stores), price
- Customer account : create / update / review, purchase history, loyalty, wishlist, …
- Basket, loyalty and discounts, (pre)payment,
- Back-office tasks : ship from store, Click & Collect, stock takes, stock entry
- MDM, statistics, run
- Offline mode
- White label user interface fully adapted to your brand DNA or dedicated ergonomy depending on customer journey
A real plus for your staff members :
- Increase staff members’ added value while dealing with ever more demanding clients,
- Improve relations : better understanding of clients enables a better customer journey and more loyalty
- A to Z customer care : your staff gains mobility and your customers feel privileged
- Seamless shopping experience from online to store, with a global visibility of the retailer’s product offer
- Improve your brand’s image thanks to a digital, agile and innovative tool.
Need to make the store experience more efficient ?
Our portfolio
Caroll – Staff member app
POS Tablet : Windows 10” – Xamarin solution interfaced with a Magento website.
- Product catalogue
- Faceted search engine
- Offline and online stock availability
- Wishlist
- Pre-basket creation for checkout
- Access to headquarter’s tools
Rolled out in 300 boutiques
Devred1902 – Staff member app
Phablet device : Android phablets and smartphones – interfaced with Magento website and Cylande back-office.
- Staff identification
- Collections overview
- Extended product range – cross-sell and up-sell
- Offline and online stock availability
- Transaction funnel
- Customer account review and update
- Dematerialisation of the suits customization process
Saint-Maclou – Sales assistance tablet
Connected tablet for retail staff members and fitters – device : Android 12” with MDM MobileIron
- Product catalogue
- CRM : review and update data
- Quotation tool
- Quotation to order
- Mobile POS for deposits
- Home fitting planning
Solution rolled out in all the brand’s stores
Cultura – Mobile app for retail staff members
POS app – device : Android smartphone – Solution with APIs to Generix ERP.
- User authentication
- Product search : scan, EAN, vocal recommendation
- Products order
- Labelling
- Link client/product
- Product data sheets with stock available
Solution rolled out in all brand’s stores
Rougegorge – Mobile app for retail staff members
POS mobile app – Device : Android smartphone – Solution with APIs to Magento website and Cylande back-office.
- Product portfolio overview
- Product range extension
- Offline (local and nearby) and online stock availability
- Order funnel and cash register
- Customer account and loyalty
- Customer identification and segmentation
- Cross channel order
Micromania Zing – Document database app for retail staff members
Document database app for staff members – Device: 10’’ Android tablet
- Access to all documents useful in store : product launch campaigns, commercial plan, HR, merchandising, …
- Web back-office
- Offline mode access
Solution rolled out to 450 Micromania Zing retail stores
Beauty Success – Back-office mobile app
POS smartphone app – Device : Android terminal – Solution with APIs to Generix ERP.
- Product search : order, return, stock takes
- Stock entry : review, scan, validate, history, …
- Delivery
- Return management
- Stock takes
Solution rolled out in 600 spas
Connexion : retail staff member tablet and extended product range screen
Tablet and connected screen in store – Device : 11’’ tablet and 22’’ Android screen.
- Product portfolio search – search engine
- Detailed product data sheets
- Setup
- Order (linked to IS)
- Basket
- Order sheet print
Solution rolled out in all Connexion and Expert retail stores
Keyneosoft
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