Store staff application :
Equip your staff members with a comprehensive sales assistance tool

Features :
 

• Sales support tool : media library and sales pitches,
• Catalogue : by category / customer need, search & filter, product data sheet, stock availability (local store, online, nearby stores), price
• Customer account : create / update / review, purchase history, loyalty, wishlist, …
• Basket, loyalty and discounts, (pre)payment,
• Back-office tasks : ship from store, Click & Collect, stock takes, stock entry
• MDM, statistics, run
• Offline mode
• White label user interface fully adapted to your brand DNA or dedicated ergonomy depending on customer journey

A real plus for your staff members :
 

• Increase staff members’ added value while dealing with ever more demanding clients,
• Improve relations : better understanding of clients enables a better customer journey and more loyalty
• A to Z customer care : your staff gains mobility and your customers feel privileged
• Seamless shopping experience from online to store, with a global visibility of the retailer’s product offer
• Improve your brand’s image thanks to a digital, agile and innovative tool.

Caroll – Staff member app

POS Tablet : Windows 10” – Xamarin solution interfaced with a Magento website.

• Product catalogue
• Faceted search engine
• Offline and online stock availability
• Wishlist
• Pre-basket creation for checkout
• Access to headquarter’s tools

Rolled out in 300 boutiques

Devred1902 – Staff member app 

Phablet device : Android phablets and smartphones – interfaced with Magento website and Cylande back-office.

• Staff identification
• Collections overview
• Extended product range – cross-sell and up-sell
• Offline and online stock availability
• Transaction funnel
• Customer account review and update
• Dematerialisation of the suits customization process 

Saint-Maclou – Sales assistance tablet

Connected tablet for retail staff members and fitters – device : Android 12” with MDM MobileIron 

• Product catalogue
• CRM : review and update data
• Quotation tool
• Quotation to order
• Mobile POS for deposits
• Home fitting planning

Solution rolled out in all the brand’s stores

Cultura – Mobile app for retail staff members

POS app – device : Android smartphone – Solution with APIs to Generix ERP.

• User authentication
• Product search : scan, EAN, vocal recommendation
• Products order
• Labelling
• Link client/product
• Product data sheets with stock available

Solution rolled out in all brand’s stores

Rougegorge – Mobile app for retail staff members

POS mobile app – Device : Android smartphone – Solution with APIs to Magento website and Cylande back-office.

• Product portfolio overview
• Product range extension
• Offline (local and nearby) and online stock availability
• Order funnel and cash register
• Customer account and loyalty
• Customer identification and segmentation
• Cross channel order

Micromania Zing – Document database app for retail staff members

Document database app for staff members – Device: 10’’ Android tablet

• Access to all documents useful in store : product launch campaigns, commercial plan, HR, merchandising, …
• Web back-office
• Offline mode access

Solution rolled out to 450 Micromania Zing retail stores

Beauty Success – Back-office mobile app

POS smartphone app – Device : Android terminal – Solution with APIs to Generix ERP.

• Product search : order, return, stock takes
• Stock entry : review, scan, validate, history, …
• Delivery
• Return management
• Stock takes 

Solution rolled out in 600 spas

Connexion : retail staff member tablet and extended product range screen

Tablet and connected screen in store – Device : 11’’ tablet and 22’’ Android screen.

• Product portfolio search – search engine
• Detailed product data sheets
• Setup
• Order (linked to IS)
• Basket
• Order sheet print

Solution rolled out in all Connexion and Expert retail stores