Staff call button
dematerialize and streamline your waiting lines

“Need any assistance ? We are here for you !”

You lose clients because they cannot find staff members in your store ? Your customers waste time waiting for a staff member to become available ? The staff call button is THE solution !

KeyMEET enables your staff members to become easily called and optimise their availability. In store, your customers call a staff member via connected button, a call terminal or a mobile app, they are notified of the call confirmation and the waiting time.

Appel vendeur - file d'attente dématérialisée

Features :

Customer side :

Call button accessible via a tablet in store, a connected button or an app on your customer’s device,
Reason for calling,
Push notification or SMS with amount of people in the queue and waiting time estimation.

Staff member side :

List of enquiries and appointment confirmation
Personalisation upon profile or department,
Back-office monitoring, statistics follow-up (waiting time, mostly asked departments, etc.).

A real plus for your stores :

Connect staff members and customers to increase proximity and reactivity,
Prepare your sales pitch depending on the reason for the call,
Optimise staff members’ mobility in-store,
Reduce waiting lines in departments and at the cash registers,
Inform customers of staff members’ availability,
Do not lose customers anymore because of lengthy waiting lines or lack of support,
Measure waiting time and time to support customers.

Willing to test the staff call button ?

ASK FOR A DEMO

Our portfolio

Bricomarché – call button in a department

A call button activated on tablets in store’s departments, enabling customers to ask for support and receive a call confirmation.

Staff member side : call received through a dedicated module on the mobile app.

IKEA – appointment with kitchen designers

Front office for customers enabling to make an appointment with a kitchen designer.
Reservation back-office operated with Minut’Pass

Marionnaud – appointments in spa

Front office for customers (web & mobile) enabling appointments in spa : spa treatment reservation, place and staff member.
Reservation back-office operation on Minut’Pass. Solution rolled out in 245 spas.

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Staff call buttondematerialize and streamline your waiting lines