KeyMEET - the in-store appointment solution

The uses and advantages of appointment scheduling :

• Provide a premium service to your customers (appointment for advice, coaching, service, live shopping session, product demonstration,…) and thus improve their satisfaction and increase their average basket
• Manage your customer flow and your shop resources by anticipating and organising your customers’ visits for purchases, click and collect orders, drives, e-reservations, …. You can thus reduce queues in shop

The KEYMEET appointment scheduling solution from Keyneosoft is composed of :

• A client front office for making appointments. It is integrated on your website in the form of an iframe or API, on a kiosk, in a mobile application of the customer or a salesperson/welcomer. Depending on the configuration you want, the customer can choose his shop or location, his service or reason, his time slot and his advisor. He then receives a confirmation and reminder by email and/or SMS and can synchronise his appointments with his calendar.

• A back office and mobile application for managing appointments. On the one hand, you can set up your shops, your services or reasons, your staffing, the days, times and slots of appointments. You can also view and manage your appointments.