Click and collect
Click and collect ikea

KeyCnC - click and collect solution

To allow your customers to buy your products online and collect them in shop

The uses and benefits of click and collect :

  • You save time for your shop customers: they check stocks, order and pay online and only have to pick up their order in shop.
  • You create traffic in shop: you attract new customers, you bring web customers into the shop.
  • You pool and unify your shop stocks between all your sales channels. You increase the availability of your e-commerce product catalogue.

The KeyCnC click and collect solution from Keyneosoft consists of:

  • A dedicated click and collect site, an e-frame or an API that can be integrated into your existing merchant site: shop selection, product selection (and stock display), order tunnel (with or without payment), order confirmation.
  • An in-store back-office and mobile application to manage your products (and stock), your orders, your preparation and picking in shop.

The strengths of the solution :


The UX and the customer journey are adaptable to your needs.

Mobile first

The front and back office ergonomics are adapted to mobile navigation.

Simplified integration

We connect easily to your POS system, ERP, ecommerce site, PIM through open APIs.

Quick to set up

The solution can be deployed in less than 1 month.

Our customers cases

click and collect in bakeries
Click and collect IKEA
click and collect in jewellery

The features of the e-shop

  • Choice of shop, mode (pick-up or delivery), date and time slot
  • Product catalogue navigation (search engine, categories, filters, sorting…), product sheet
  • Option: personalised products, packaged offers (menus, bundles, etc.)
  • Product highlighting, promotion engine
  • Shopping cart
  • Customer account and identification
  • Online payment (Ingenico Connect, Payzen, PSP banking…)
  • Order tracking (summary email, notifications)
  • Management of the nomenclature and the product catalogue (photos, characteristics, prices, stocks, etc.)
  • Management of stocks, shortages and quotas
  • Management of parameters, promotions and options
  • Order orchestration (shop notifications, scheduling, filters/sorting, allocations)
  • Order preparation, picking and collection tool (desktop and mobile version)

Want to know more? Request a demo!


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