Click and collect
click and collect solution ikea

Click and collect

Allow your customers to buy your products online and collect them in shop

Our Click & Collect solution allows your customers to order your products online and collect them in shop whenever they want. 

For your shops, it’s a simple way to clear their stock and generate traffic in shop, with a smooth customer journey. Click & collect is a new sales channel that complements the ones you already have.

Our solution consists of a dedicated e-shop for your customers to view products and stocks and place an order (with or without payment, depending on your customer journey) and a back-office and mobile application in shop for your teams to manage their stocks, prepare orders and hand them over to your customers

Use and benefits

Capture new customers in your outlets

Generate in-store traffic

Improving the customer experience in shop

Our customers cases

The features of the e-shop

  • Choice of shop, mode (pick-up or delivery), date and time slot
  • Product catalogue navigation (search engine, categories, filters, sorting…), product sheet
  • Option: personalised products, packaged offers (menus, bundles, etc.)
  • Product highlighting, promotion engine
  • Shopping cart
  • Customer account and identification
  • Online payment (Ingenico Connect, Payzen, PSP banking…)
  • Order tracking (summary email, notifications)
  • Management of the nomenclature and the product catalogue (photos, characteristics, prices, stocks, etc.)
  • Management of stocks, shortages and quotas
  • Management of parameters, promotions and options
  • Order orchestration (shop notifications, scheduling, filters/sorting, allocations)
  • Order preparation, picking and collection tool (desktop and mobile version)

Want to know more ? Contacte us !

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